ETASAA – HOME & LIFESTYLE
By accessing the website at http://www.etasaa.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
The materials on Etasaa's website are provided on an 'as is' basis. Etasaa – makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Etasaa does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Etasaa – Home & Lifestyle or its suppliers be liable for any damages (including,without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Etasaa – website, even if Etasaa authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
ACCURACY OF MATERIALS
The materials appearing on Etasaa Lifestyle website could include technical, typographical,or photographic errors. Etasaa – does not warrant that any of the materials on its website are accurate, complete or current. Etasaa – may make changes to the materials contained on its website at any time without notice. However Etasaa does not make any commitment to update the materials.
Etasaa – Home & Lifestyle may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
The laws of India shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Gurgaon (Haryana, India) for all disputes arising out of, or relating to, the Terms and
Conditions and use of this site.
Your privacy is important to us.
It is Etasaa policy to respect your privacy regarding any information we may
1. We will collect personal information by lawful and fair means and, where appropriate, with the
knowledge or consent of the individual concerned.
2. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
3. We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
4. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
5. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
6. We will make readily available to customers information about our policies and practices relating to the management of personal information.
7. We will only retain personal information for as long as necessary for the fulfilment of those purposes.
PAYMENT & SECURITY
Etasaa – offers multiple online and offline payment gateways to make your
purchase completely hassle-free.
1. All major credit and debit cards
Etasaa – respects your financial privacy, and we guarantee the security of all online transactions made with us.
Transactions are secured via PayU, which is VeriSign Secured® and Payment Card Industry (PCI) compliant. The VeriSign Secured® Seal is the most trusted security mark for online transactions,
while Payment Card Industry (PCI) and PayU are under strict global information security standards defined for organizations handling credit holder information. So, transact online with Etasaa – without a worry!
RETURN SHIPPING POLICY
Before you return a ETASAA product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other. In spite of these variables, at ETASAA we stand behind the quality of our products.
Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.
No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
Before accepting delivery of any merchandise, please ensure that it is in good condition and has not been tampered with. In case you receive a package, which you believe was damaged in transit, please retain the original packaging (along with price tags, invoices, labels etc.) until we send someone from our team to review it. Additionally, please mention details about the damaged merchandise on the delivery receipt instead of signing it as 'received'.
For a superlative customer experience, we have decided to deliver each product personally. We currently deliver in most of the states pan India accept a few.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. All the products are transported and delivered using the Blue Dart or Gati depending on the volume of shipping.
While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.Please also note that the shipping rates for many items we sell are volumetric-based. To reflect the policies of the shipping companies we use, all volume will be rounded up to the next full volumetric. If
you were shipped an item incorrectly, we will pay the return shipping costs and resend the correct item. Please go through our SHIPPING page in detail for further details.